VisioLab vs. Mashgin

Mashgin’s checkout needs a floor plan. Ours needs an outlet.

AI self-checkout, POS and payments in one box. 43 stations went live at Kia Center in under 72 hours.

Setup per station Under 10 min Mashgin: under an hour once delivered, by its team 2
All-in at 400 a day $98 Mashgin: $173, card processing on both sides 1 3
Counter space ~¼ the space of Mashgin’s checkout, up to 54" × 33" 2
The short answer

Should I buy VisioLab or Mashgin?

Feeding a crowd in a rush? VisioLab. Running a convenience store? Mashgin.

VisioLab is AI self-checkout built for the rush. It needs a fraction of the counter space Mashgin’s checkout takes and runs 65 stations at Kia Center for the Orlando Magic. And on Mashgin’s own numbers, our annual plan costs less once card processing is counted.

See the all-in math
Side by side

Receipts included. Numbers, not checkmarks.

Every Mashgin figure comes from Mashgin’s own website, verified October 20, 2026. Sources are listed at the bottom.

VisioLab and Mashgin compared on best fit, setup, hardware, footprint, payments, age-restricted items and pricing
VisioLabAI self-checkout in one box Multi-camera checkout
Best for Food service at peak in stadiums, arenas, campus and corporate dining Convenience stores: packaged products, cash, EBT, fuel
Setup Under 10 minutes per station, no installer Installed on site by Mashgin’s team, under an hour once delivered 2
Hardware One iPad station: camera, AI, POS and payments Multi-camera checkout in 3 sizes 1 2
Counter footprint 23.6" × 19.3" 38" × 20" to 54" × 33" 2
POS and payments Built in, or your existing POS and processor Your existing POS and processor 2 10
Age-restricted items Staff ID check at the station Attendant ID check 11
Pricing $407/month with hardware, processing included (Growth, annual) 3 From $1,000/month per checkout, processing extra 1 5
Flexibility

Their checkout stays put. Ours goes where the crowd is.

An iPad on a mount, not a piece of furniture. It fits on counters and in corners Mashgin’s checkout can’t use.

Standard power outlets and a network connection are all it needs, so any counter with power can become a checkout.

At about 26 lb, one person carries it. Move a station between stands, or into space that never sold anything.

Even Mashgin says not every spot fits its hardware. For “spots where a kiosk or Power Counter doesn’t fit,” it is adding a cashier-run register. 12 We put the AI checkout there.

The math, all-in

Their table skips a line. We put it back.

Mashgin’s comparison leaves card processing out of its own price. Even so, it concludes:

“VisioLab’s annual plan remains cheaper on price alone.”

Mashgin FAQ Hub, October 2026 1

Daily cost per station. Starts from Mashgin’s own assumptions: a $10 cart and 2.5% + $0.10 processing. 1 Change them, or tap a row for your volume.

Average cart
Mashgin processing
Daily cost per station by sales per day: Mashgin as published, Mashgin with card processing and VisioLab annual plan
Sales a day Mashgin, as publishedProcessing left out Mashgin with processingMashgin’s 2.5% + $0.10 estimate VisioLab annualProcessing included
$33 $68 $35
$33 $103 $56
$33 $173 $98
$33 $243 $140
$33 $313 $182
$33 $383 $224

Mashgin’s table stops at 600 sales a day; 800 and 1,000 use the same math. Mashgin’s published price without processing is $33 a day at every volume.

At 400 sales a day: $27,655 less per station, per year with the annual plan. All in, VisioLab is the cheaper station.

Mashgin only matches our annual plan if your processor charges 0.6% + $0.10 or less.

30-day month. Mashgin at its $1,000/month list price plus the processing rate you pick and $0.10 per transaction; Mashgin calls 2.5% + $0.10 typical. 1 VisioLab Growth plan, billed annually: $407/month with hardware + 1.8% + $0.03 per sale. 3 Prices checked October 20, 2026. Volume pricing available from both.

The product

Guests don’t count cameras. They count seconds.

Set everything down at once. VisioLab recognizes each item right on the iPad, with no barcodes and no scanning.

Combos and time-of-day discounts apply on their own. On Enterprise plans, add-on offers show up while guests check out.

Recognition, POS, payments and promotions in one system, with sales and menus managed in VisioHub. No separate register next to it.

Proof

Orlando tried one. Now they run 65.

Jay Riola, Chief Strategy and Innovation Officer of the Orlando Magic, courtside at Kia Center
Jay Riola Chief Strategy & Innovation Officer, Orlando Magic
“We were able to do a prototype really quickly with a lot of success that ultimately led to a larger scale implementation the following season.”
Stations at Kia Center Home of the Orlando Magic 6 9
Pilot 1
2025/26 season 43
Sept 30, 2026 65

The 43-station rollout went live in under 72 hours. 6

+25%Transactions vs. previous checkout, Kia Center 6
+17%Revenue vs. previous checkout, Kia Center 6
80%Shorter waits vs. stadium POS, college football 7
50-60%More sales, BYU Athletics 8
Switched from Mashgin Needs approval
Orlando Magic Kia Center Levy

4 seconds faster than Mashgin

per checkout at Kia Center’s grab-and-go stands, where VisioLab replaced Mashgin. Then Kia Center grew from one station to 65. 6 9

Read the Orlando Magic case study Levy data, 2025/26 season
FAQ

VisioLab vs. Mashgin, answered. Straight answers.

Can I start with a single VisioLab station?

Yes. Order a station online, set it up in under 10 minutes and add more once it proves itself. The Orlando Magic started with a pilot at Kia Center and rolled out from there.

Is VisioLab built for high-volume venues?

Yes. Aramark, Levy and Legends run VisioLab in stadiums, arenas, campus dining and corporate cafeterias. The Orlando Magic run 65 stations at Kia Center, college football stadiums using VisioLab cut gameday wait times by 80% in the 2025 season, and across all venues VisioLab processes more than 1 million transactions a month.

How fast is a VisioLab checkout?

At Kia Center, checkout was 72% faster than at a standard POS. At BYU, the median transaction took 11 seconds. Each item is recognized in under a second, with no barcodes and no scanning.

Can VisioLab check out a full order with many items?

Yes. Guests set their whole order down at once. VisioLab recognizes each item and shows every item and its price on screen before payment. Items that look alike, such as two sizes of the same drink, appear as options so the guest taps the right one. At BYU, the biggest single checkout had 16 items.

How do I switch from Mashgin to VisioLab?

Run a VisioLab station next to your current checkout, compare a week of transactions, then roll out. At Kia Center, 43 stations went live in under 72 hours.

How fast can VisioLab learn a new menu item?

Capture 5-20 photos of the new item and VisioLab retrains in 3-5 minutes. No technician, no support ticket.

How accurate is VisioLab?

At Kia Center, VisioLab reached 99.8% AI recognition accuracy across the 2025/26 season. 13 Guests see every recognized item and its price on screen before they pay.

Can VisioLab sell alcohol and age-restricted items?

Yes. Items in the alcohol category trigger an age check at payment. A staff member checks the guest’s ID and approves the checkout by scanning a staff QR code at the station.

What does VisioLab need on site?

Power and a network connection: Wi-Fi, cellular or a network cable all work. There is no server or back-office hardware to install.

Does VisioLab work with our POS and payment provider?

Yes. VisioLab comes with POS and payments built in, or connects to the systems you already run. Live venues run VisioLab with payment providers such as Shift4, FreedomPay, Fiserv/Clover Sport and Adyen, with POS systems such as SkyTab Venue, and at Kia Center with the Orlando Magic’s own Magic Money.

Does VisioLab keep working if the venue Wi-Fi drops?

Item recognition runs on the iPad itself, so it doesn’t depend on the venue network. For payments, a station can run on Wi-Fi, cellular or a network cable, whichever is strongest at that stand.

What does the VisioLab camera capture?

The camera looks straight down at the counter through a prism and captures only the items placed there, not faces or people. VisioLab doesn’t recognize people or process biometric data. Images of items are used to improve recognition, as set out in your agreement with us.

Are VisioLab payments PCI DSS-compliant?

Yes. Card payments run through the PCI DSS-compliant terminal in the kit.

What support does VisioLab provide?

Phone, email and in-app chat, with 24/7 coverage for urgent and gameday issues.

Is VisioLab cheaper than Mashgin?

Yes, on Mashgin’s own example. At 400 sales a day and a $10 cart, a station costs $98 a day on VisioLab’s annual plan and $173 on Mashgin once card processing is added. VisioLab’s fee includes processing; Mashgin’s $1,000 monthly price does not.

Does VisioLab charge per-transaction fees?

Yes, and unlike Mashgin’s price, ours include card processing: from 1.8% + $0.03 per sale on annual plans. Mashgin customers pay a card processor on every sale as well, on top of the $1,000 monthly price.

Doesn’t Mashgin’s fixed price get cheaper at high volume?

Only if card processing is left out. Mashgin customers pay their own processor on every sale, so their cost rises with volume too. Against VisioLab’s annual plan, the difference grows with every sale and every bigger basket.

Can we keep our current payment processor?

Yes, on Enterprise terms. VisioLab can run with your existing payment provider instead of built-in payments. Talk to sales.

Do we buy or lease the VisioLab hardware?

Either. Buy the hardware kit outright or lease it for $69 per month. Volume pricing is available for 10 or more stations.

Can we cancel a VisioLab plan?

Monthly plans can be cancelled anytime if the hardware was bought upfront. Annual plans are billed once a year, and Enterprise terms are set per contract.

Put one next to theirs.Let your guests decide.

Run a side-by-side pilot Order a station

Pilot length and terms are set per venue.

How we compared

Mashgin details come from Mashgin’s own website, verified on October 20, 2026. We compare published list prices and add card processing on both sides, because VisioLab’s fee includes it and Mashgin’s does not. Spotted something outdated? Tell us and we’ll correct it. Mashgin and the Mashgin logo are trademarks of their owner and appear here only to identify the product compared. VisioLab is not affiliated with Mashgin.

  1. Mashgin FAQ Hub, “Mashgin vs. Other Visual Checkout Systems,” updated Oct 15, 2026. Link
  2. Mashgin FAQ Hub, “Getting Started with Mashgin,” updated Oct 19, 2026. Link
  3. VisioLab pricing, October 2026. Link
  4. Mashgin FAQ Hub, “Best AI Checkout and Computer Vision Checkout Companies (2026),” updated Oct 15, 2026. Link
  5. Mashgin FAQ Hub, “Mashgin Pricing and ROI,” updated Oct 19, 2026. Link
  6. VisioLab case study, “The Orlando Magic Increase Throughput by 25% and Revenue by 17% at Concessions,” Levy data, October 2025 to February 2026, Magic home games, compared with the previous self-checkout and POS solutions. Link
  7. VisioLab, “Stadium Self-Checkout: How College Football Venues Cut Wait Times 80%,” 2025 college football season, compared with traditional stadium points of sale. Link
  8. VisioLab case study, “How BYU Athletics Increased Gameday Revenues by 50-60%,” 2025 football season. Link
  9. VisioLab installation data, Kia Center, as of September 30, 2026.
  10. Mashgin FAQ Hub, “Mashgin POS Integrations and Payment Options.” Link
  11. Mashgin FAQ Hub, “Self-Checkout for Alcohol, Tobacco, and Age-Restricted Items.” Link
  12. Mashgin blog, “Introducing Mashgin Cafeteria,” 2026. Link
  13. VisioLab case study data, Kia Center, AI recognition accuracy, 2025/26 season.