Every transaction is completed in under 10 seconds. No scanning, no cashier, no bottlenecks — even during the halftime rush.
Combo-Deals
Configure meal deals and bundles directly in VisioHub. Upsell automatically at the point of checkout.
Time-bound Discounts
Run halftime promotions or end-of-event offers that activate and expire automatically.
"We were able to do a prototype really quickly with a lot of success that ultimately led to a larger scale implementation the following season."
Jay Riola
Chief Strategy & Innovation Officer at the Orlando Magic
The Orlando Magic Increase Throughput by 25% and Revenue by 17% at Concessions
The Orlando Magic were looking for a solution to reduce friction at concessions – one that could flex across concession environments, unlock net-new revenue footprints through mobility and space efficiency, integrate with existing systems, and deploy rapidly without requiring permanent infrastructure or costly buildouts. An early-season (2025-26) pilot quickly scaled to a 43-unit deployment at Kia Center.
Can VisioLab handle the surge in demand during game breaks?
Yes. Each unit processes one transaction in under 10 seconds. Multiple units can be deployed side by side at a single concession stand — no infrastructure changes required. The more units, the higher the throughput.
Does it support combo deals and upsell promotions?
Yes. Combo deals and promotional pricing can be configured in VisioHub before the event. The guest selects the deal on screen and the correct pricing is applied automatically.
What happens if the network drops during an event?
VisioLab can operate without an internet connection. If connectivity drops, AI recognition and transactions continue processing locally and sync automatically when the connection is restored. For best performance, a stable connection is recommended.
How quickly can concession staff be trained on the system?
There is no cashier training required — the system is fully self-service for guests. For staff managing the back of house, VisioHub is available upon purchase.
Does VisioLab integrate with existing back of house systems?
Yes. VisioLab integrates with the most common POS and back-of-house systems. If you already run an ERP or venue management platform, contact us to confirm compatibility.
