Expert panel · Arena Summit 2026

Shorter waits, more revenue: self-checkout in practice.

At Arena Summit 2026 in Frankfurt, VisioLab CEO Tim Niekamp spoke with Nicky Verjans and Sebastian Loelf from Levy Europe and Fabian Middelmann from Adyen about the self-checkout pilot at Uber Arena and Uber Eats Music Hall in Berlin.

Tim Niekamp moderates the Arena Summit 2026 expert panel with Nicky Verjans, Sebastian Loelf and Fabian Middelmann on the Purple Stage
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Recorded at Arena Summit 2026 in Frankfurt. In German, with subtitles on YouTube.

Tim Niekamp
CEO, VisioLab
Moderator
Nicky Verjans
Technology & Innovation Manager, Levy Europe
Sebastian Loelf
Venue Director Catering Uber Arena & Uber Eats Music Hall, Levy Europe
Fabian Middelmann
VP Sales, Adyen
55–60%

more revenue at the beer fastlane, with the same team.

As reported by Levy Europe from the Uber Arena Berlin pilot.

What operators ask before a pilot.

An operator, a payments provider and the technology partner. Three perspectives on one real pilot.

Will fans use it?

How fans take to the technology, and why they come back.

What happens to my team?

How self-checkout takes pressure off the team instead of replacing it.

Where do I start?

What payment data reveals about fans, plus practical tips for setting up your own project.

FAQ

The pilot in five answers.

Levy Europe ran a pilot with VisioLab AI self-checkout at Uber Arena and Uber Eats Music Hall in Berlin. At the beer fastlane, revenue rose 55–60% with the same team. The full panel was recorded at Arena Summit 2026 in Frankfurt.

What did the Uber Arena self-checkout pilot achieve?

At the beer fastlane, revenue rose 55–60% with the same number of staff, as reported by Levy Europe. The panel also covers how the pilot launched and how fans responded.

Who ran the pilot?

Levy Europe, the catering operator at Uber Arena and Uber Eats Music Hall in Berlin, ran the pilot with VisioLab AI self-checkout and Adyen for payments.

How does VisioLab self-checkout work?

Guests place their items under the camera, the AI recognizes them, and guests tap to pay. No barcodes, no scanning, no cashier. See how it works

Where should an operator start?

With one stand. A pilot at a single high-volume point of sale shows how fans, staff and revenue respond before you roll out. The Orlando Magic went from a pilot to 43 units at Kia Center. Read the Orlando Magic case study

Is the panel available in English?

The panel was recorded in German on September 23, 2026, on the Purple Stage at Deutsche Bank Park, Frankfurt. YouTube offers subtitles, including auto-translated English.

Request your demo

Self-checkout for your  venue?

In a short demo, we’ll show you how VisioLab fits into your operation, from the beer fastlane to the snack stand.